The Original Pawleys Island Rope Hammock Company
All Original Pawleys Island products are guaranteed to be free of defects in workmanship and materials for up to one year from the date of purchase. Normal wear and tear, including prolonged exposure to snow, rain and heavy humidity, is not covered by our warranty, nor is mold, mildew or damage from improper storage, maintenance and installation.
Damaged During Shipping
Luckily, we rarely see this happen. However, if it should, we’ll be happy to send you a replacement as soon as possible, and we’ll contact ourselves for claims and damages. However, we cannot use rush delivery to send a replacement for something damaged in shipping. We work very hard to keep our shipping costs as low as possible so we can pass along those savings to our customers.